Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. Five (5) Grand Prizes: A trip for two (2) to San Pedro, Belize for travel dates February 1-4, 2017. Trip package consists of:
  • Roundtrip air travel for winner and one (1) guest on Southwest Airlines® to Philip S.W. Goldson International Airport ("BZE") (subject to Air Travel Restrictions); and transportation from BZE to Cayo Espanto for winner and one (1) guest.
  • Three (3) nights' accommodations at Sponsor's choice of hotel (single room, double occupancy);
    • Three (3) meals per day per person plus snacks and a pre-selected list of wine, beer and spirits are included. Some premium spirits may be excluded. Winners will be sent a "food & dietary needs" checklist prior to the trip to ensure needs are met (eg. dairy-free, nut free, etc).
    • Activities included on the island include paddle boarding, kayaks, hobie cat and snorkeling. Spa services are excluded and fishing may be excluded but all activities can be arranged directly by the assigned house assistant for each winner.
  • Approximate Retail Value (“ARV”) of each Grand Prize: $8,820.

See the Official Rules for complete details.
Q. How many prizes could I win?
A. One Grand Prize per person. See Official Rules for complete details.
Q. How will I know if I'm a winner?
A. If you are a grand prize winner, we will contact you through the social media channel you used to enter on or around October 19, 2016.
Q. I think I’m having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled.

Still have a question? Please complete this form. Please note: a response may take up to three business days.


Submit a question/comment: